The second-hand marketplace Shoppers Express Anger About Sizing Modifications
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The popular resale platform has altered its size classifications for women's and children's clothes failing to inform every member regarding the update.
Digital Channels Response
Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification than originally posted as a result of the reclassification.
The company said the new system was more in line with other platforms.
The platform has recommended to check their listings and manually change the size if necessary, causing user dissatisfaction.
Size Classification Changes
Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18.
Member Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Required Changes
A different user, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, the platform withdrew an update to its shipping options due to shopper criticism.
